Effective Date: 11. Mar. 2025
1. Introduction
Welcome to LABXPRO GmbH (“we,” “us,” or “our”). Protecting your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.labxpro.com (the “Website”).
We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Data Controller Information
The data controller responsible for processing your personal data is:
LABXPRO GmbH
Frankenstraße 29
Hamburg, 20097, Germany
Email: [email protected]
3. What Data We Collect
3.1. Data You Provide Directly
- Contact Information: Name, email address, phone number, company name, and job title.
- Business Inquiries: Information provided when requesting quotes, consultations, or services.
- Account Registration Data: If you create an account, we collect login credentials and profile information.
3.2. Data Collected Automatically
- Log Data: IP address, browser type, operating system, date/time of access, and pages visited.
- Cookies and Tracking Technologies: See Section 8 – Cookies & Tracking for details.
3.3. Data from Third Parties
- We may receive data from business partners, social media platforms, or publicly available sources to enhance our services.
4. Purpose & Legal Basis for Data Processing
| Purpose | Legal Basis (GDPR) |
|---|---|
| Respond to inquiries & provide support | Art. 6(1)(b) – Contractual necessity |
| Improve our website & services | Art. 6(1)(f) – Legitimate interest |
| Comply with legal obligations | Art. 6(1)(c) – Legal obligation |
| Send marketing communications (if consent is given) | Art. 6(1)(a) – Consent |
You may withdraw consent for marketing emails at any time.
5. How We Share Your Data
We do not sell or rent personal data. However, we may share your data with:
- Service Providers: IT, hosting, and analytics providers.
- Legal Authorities: When required by law.
- Business Transfers: In case of a merger, sale, or acquisition.
All third parties must comply with GDPR and contractual obligations to ensure data protection.
6. Data Retention
We retain personal data based on the following criteria:
| Data Type | Retention Period |
|---|---|
| Contact inquiries | 12 months |
| Business transactions | 10 years (as required by tax laws) |
| Website logs & analytics | 24 months |
After expiration, data is securely deleted or anonymized.
7. International Data Transfers
- If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
- Adequacy decision by the European Commission.
- Standard contractual clauses (SCCs) approved by the EU.
- Binding corporate rules (BCRs) for data processors.
8. Cookies & Tracking Technologies
We use cookies to enhance your experience.
- Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Help us understand visitor behavior (Google Analytics).
- Marketing Cookies: Used for personalized advertising (only with consent).
Managing Cookies: You can modify your cookie settings through your browser or by using our cookie preference tool.
9. Your Rights Under GDPR
As a data subject, you have the following rights:
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Correction | Correct inaccurate or incomplete data |
| Erasure (“Right to be Forgotten”) | Request deletion of your data |
| Restriction of Processing | Request to limit how we use your data |
| Data Portability | Receive your data in a structured format |
| Objection | Object to processing based on legitimate interest |
| Withdraw Consent | Withdraw consent for marketing communications |
To exercise your rights, contact [email protected] We respond within 30 days as required by GDPR.
10. Security Measures
- We implement industry-standard security measures, including:
- SSL Encryption – Protects data transmission.
- Access Control – Limits access to authorized personnel.
- Regular Security Audits – To prevent unauthorized access.
Despite our best efforts, no system is 100% secure. If a data breach occurs, we will notify affected users and authorities as required by GDPR.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal data.
12. Changes to This Privacy Policy
We may update this policy periodically. Significant changes will be communicated via:
- Website notification
- Email (if applicable)
Last updated: 11. Mar. 2025
13. Contact Us
For any privacy-related concerns, please contact:
Email: [email protected]
Address: Frankenstraße 29, Hamburg, 20097, Germany
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority (DPA).